Self Pay Adviser

Edinburgh, City of Edinburgh, Scotland
EH45 9JQ
Spire Healthcare £ 1.0 - 1.0 Per year Full time Save This Job
Pay
£ 1.0 - 1.0 Per year
Hours
Full time
Type
Permanent
Job level
Qualified (non-manager)
Posted
12 Nov 2021
Closes
11 Dec 2021

Job Description

Self Pay Adviser | Competitive | Spire Edinburgh | Murrayfield | Full-Time - Excellent Benefits

Spire Edinburgh Murrayfield Hospital is currently looking to recruit for a Self Pay Adviser on a full time and permanent basis. This is a fantastic opportunity to join a dynamic team.

The hours will be on a rota basis, Monday to Friday, between 8 am and 6 pm.

The primary responsibility of the Self Pay Adviser is to communicate effectively, positively and professionally with customers in order to facilitate their conversion from enquiry to a clinical consultation, test or procedure with Spire Healthcare

Duties and responsibilities
  • Professional handling of self-pay enquiries (capturing enquirers details, booking appointments, resolving queries, giving information, providing advice and practical help) from phone calls and emails with prospective self-pay patients
  • Adopt ethical techniques to convert enquiries to outpatient appointments, procedures or tests
  • Meet team and individual targets relating to conversion, revenue and appointments.
  • Attend patient information events to represent the company and our services
  • Learn skills required to assist in outpatient appointments team as and when required

Who we're looking for
  • The successful candidate must have excellent customer service skills
  • Strong IT and telephone skills are required
  • Healthcare experience would be an advantage
  • SAP knowledge would be ideal
  • Experience working in a Sales role either face to face or telephone would be ideal
  • Organised and with a keen eye for detail as accuracy is a key requirement for the position

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • 'Spire for you' reward platform - discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, it's more than just treating patients; it's about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

Ref: 5395

Job Details

Self Pay Adviser

Edinburgh, City of Edinburgh, Scotlandd Spire Healthcare
Pay
£ 1.0 - 1.0 Per year
Job level
Qualified (non-manager)
Hours
Full time
Posted
12 Nov 2021
Type
Permanent
Closes
11 Dec 2021

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This job was posted to Health care administration in Edinburgh, City of Edinburgh, Scotland

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