Clinic Administrator \/ Ward Clerk

Cambridge, Cambridgeshire, England
CB1 1LF
Cambridge University Hospital NHS Foundation Trust £ 20.33 - 21.777 Per year Full time Save This Job
Pay
£ 20.33 - 21.777 Per year
Hours
Full time
Type
Permanent
Job level
Qualified (non-manager)
Posted
12 Oct 2021
Closes
10 Nov 2021

Job Description

Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification documents for key duties and responsibilities.
This vacancy will close on the 24th of October with interviews due to be held on the 4th of November.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
For further details of our fantastic benefits please refer to the attachment below - CUH Benefits.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.

Person specification

Qualifications
Essential criteria
  • Educated to GCSE level or equivalent NVQ level 2 Customer Service / Business Admin / ITQ or equivalent experience
Desirable criteria
  • Typing qualification or equivalent Secretary qualification or equivalent
Experience
Essential criteria
  • Experience of working in a busy office environment or reception role Experience of prioritising, planning and organising own tasks Working with guidelines Experience of customer service or dealing with the public Data entry Experience of IT packages - Microsoft Office
Desirable criteria
  • Previous experience of working in the NHS Previous experience of working within medical records Experience of call handling Experience of dealing with difficult situations and confrontations
Knowledge
Essential criteria
  • Understanding of confidentiality and data protection Understanding of customer service
Desirable criteria
  • Knowledge of the Trust including awareness of the Trust's priorities Knowledge of Trust information systems Knowledge of Medical Terminology
Skills
Essential criteria
  • Ability to work as part of a team Good communication skills including telephone, email and face to face Ability to follow processes and procedures High level of ability to organise and manage own time keeping to schedule and deadlines Accurate and speedy typing and key board skills Good organisational skills Ability to meet deadlines Willing to take on/learn new skills Ability to show attention to detail and accuracy Ability to adapt to change Ability to work under pressure Ability to store and safeguard confidential documents
Desirable criteria
  • Ability to touch type
Additional Requirements
Essential criteria
  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download
  • Application pack - Clinic Administrator/Ward Clerk NCCU ( PDF , 743.3 KB )
  • Information for Applicants - Completing your application ( PDF , 118.0 KB )
  • Performance Standards ( PDF , 180.2 KB )
  • Staff Benefits ( PDF , 121.4 KB )
  • Divisional Structure Chart ( PDF , 116.4 KB )
Apply online now

Further details / informal visits contact
Name Jennie Stint Job title Lead Nurse NCCU Email address Apply Telephone number Apply

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  • Ref: A211572

    Job Details

    Clinic Administrator \/ Ward Clerk

    Cambridge, Cambridgeshire, Englandd Cambridge University Hospital NHS Foundation Trust
    Pay
    £ 20.33 - 21.777 Per year
    Job level
    Qualified (non-manager)
    Hours
    Full time
    Posted
    12 Oct 2021
    Type
    Permanent
    Closes
    10 Nov 2021

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    Cambridge University Hospital NHS Foundation Trust - 57 jobs https://www.healthjobs.co.uk/Images/Default/recruiters/Thumbnail/d56506c6-0a30-4c99-a6f3-b46fb6e9e2bc131946242669737276.png
    This job was posted to Health care administration in Cambridge, Cambridgeshire, England

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