Medical Secretary Assistant

Reading, Berkshire, England
RG2 0RP
Spire Healthcare £ 1.0 - 1.0 Per year Full time Save This Job
Pay
£ 1.0 - 1.0 Per year
Hours
Full time
Type
Permanent
Job level
Qualified (non-manager)
Posted
24 Sep 2021
Closes
23 Oct 2021

Job Description

Medical Secretary Assistant | Administration | Reading | Full Time - 37.5 hours per week

Spire Dunedin Hospital are looking to hire a Medical Secretary Assistant to provide efficient administration secretarial support to the Medical Secretaries, assisting in the smooth running of the office. Initiate tasks and prioritise work under the guidance of the secretaries.

Spire Dunedin Hospital, has been serving the Reading community for over 100 years, as a first-class medical facility. Based in the heart of Reading, the hospital has two theatres, three recovery bays and an endoscopy suite.

Duties and responsibilities:
  • Managing your individual performance focusing on empowering and supporting your colleagues to ensure a great customer service.
  • Working as part of a team which will require flexibility, trust and good teamwork. This will include excellent communications skills.
  • Proactively manage patient queries/concerns ensuring a positive outcome.
  • Ensure that you understand and adhere to company policies and procedures including Health & Safety, GDPR and other legislative and operational requirements.
  • Ensure compliance to mandatory training.
  • Collaborate with other departments to ensure best practice is achieved and maintained and the patient journey demonstrates service excellence.
  • Audio typing and reviewing patient letters and reports from both analogue and digital dictation
  • Forwarding letters/reports by either: - post, telephone or e-mail as required.
  • Answering phone calls in a courteous and professional manner.
  • To liaise with patients and provide non clinical advice such as dates and times of clinic appointments.
  • Arranging new patient and follow-up appointments and registering them using an In-house database using Practice Manager and SAP.

Who we're looking for:
  • Experience within administration is essential
  • Experience in a healthcare setting is advantageous
  • Confident communicator and comfortable using the telephone
  • Excellent PC skills
  • Any experience with audio typing would be advantageous

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • 'Spire for you' reward platform - discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance
  • Save an average of £50 per month with our free onsite car park

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group that has been putting patients at the heart of everything we do for over 40 years. We have 39 hospitals and 8 clinics across England, Wales and Scotland.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

Ref: 7511

Job Details

Medical Secretary Assistant

Reading, Berkshire, Englandd Spire Healthcare
Pay
£ 1.0 - 1.0 Per year
Job level
Qualified (non-manager)
Hours
Full time
Posted
24 Sep 2021
Type
Permanent
Closes
23 Oct 2021

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This job was posted to Health care administration in Reading, Berkshire, England

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