NHS 111 Health Advisor

Newcastle Upon Tyne, Tyne and Wear, England
NE2 4NL
Connaught Resourcing £ 8.91 - 10.3 Per hour Full time Save This Job
Pay
£ 8.91 - 10.3 Per hour
Hours
Full time
Type
Permanent
Job level
Newly qualified, Qualified (non-manager), Studying / Unqualified
Posted
14 Sep 2021
Closes
12 Oct 2021

Job Description

Our client is currently recruiting for 111 Health Advisors to work within their Integrated Urgent Care Services team.

Full Pathways training is provided as part of the role and there is a selection of hours available. You will need to be fully flexible (able to work a blend of days/evenings/overnights and weekends) to be eligible for the role.

The Position:

NHS 111 is a fundamental part of the integrated urgent care service operated by our client which is a non-emergency telephone service providing patient's advice to the most appropriate urgent care service they require.

As a Health Advisor, you will be answering inbound calls from members of the public and health care professionals in need of medical advice by directing them to the most appropriate urgent care. You will be responsible to ensure that all calls are answered promptly, accurately and professionally in line with the performance standards.

The successful applicants must have the following:

· Have local geographical knowledge
· Experience in customer facing and customer services settings
· Excellent telephone manner
· Excellent verbal and written communication skills
· Excellent keyboard skills
· Maintain a positive attitude
· Have the ability to record information accurately and correctly

The benefits:

· Competitive salary
· Full NHS pathways training
· Access to updates and courses
· Shift working
· Generous holiday entitlement
· Company pension Scheme
· Perkbox
· Being part of a supportive and innovative team with scope for progression

Why work for our client?

Our client has been delivering urgent primary care to the public at an exceptionally high standard for over two decades.

Our client is committed to being an inclusive employer with a diverse workforce. They actively encourage applications from people from all backgrounds, cultures and experiences to contribute to the diversity of the organisation.

To apply, please send your CV to Debbie at Connaught ASAP.

Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.

Ref: DHUTHANEW02

Job Details

NHS 111 Health Advisor

Newcastle Upon Tyne, Tyne and Wear, Englandd Connaught Resourcing
Pay
£ 8.91 - 10.3 Per hour
Job level
Newly qualified, Qualified (non-manager), Studying / Unqualified
Hours
Full time
Posted
14 Sep 2021
Type
Permanent
Closes
12 Oct 2021

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This job was posted to Health care administration in Newcastle Upon Tyne, Tyne and Wear, England

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