Bank Private Patient Sales Advisor

Liverpool, Merseyside, England
L7 9LN
Spire Healthcare £ 1.0 - 1.0 Per year Full time Save This Job
Pay
£ 1.0 - 1.0 Per year
Hours
Full time
Type
Permanent
Job level
Qualified (non-manager)
Posted
13 Jul 2021
Closes
11 Aug 2021

Job Description

Bank Private Patient Sales Advisor | Liverpool |Competitive Rates of Pay

We have an exciting opportunity for Private Patient Sales Advisors to join our Temporary Staffing Bank. The primary responsibility in this role is to communicate effectively, positively and professionally with customers in order to facilitate their conversion from enquiry to a clinical consultation, test or procedure with Spire Healthcare.

Spire Liverpool Hospital, offers a comprehensive range of medical and surgical treatments to patients from Merseyside. We pride ourselves on patient care, with clinical excellence at the heart of what we do. Our vision is to be recognised as a world class healthcare business bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality patient.

Duties and Responsibilities;
  • Effective, professional handling of self-pay enquiries (capturing enquirers details, booking appointments, resolving queries, giving information on procedures, providing advice and practical help) from phone calls, emails, and face to face meetings with prospective self-pay patients.
  • To maximise enquiry conversion opportunities through a high level of sales and customer service skills.
  • Ensure the accurate and timely pricing of procedures to provide to patients, ensuring excellent customer service and opportunity for conversion.
  • effectively sell against competitor hospital by understanding Spire Healthcare USPs
  • To promote and book patients to mini consultation events organised by the business development team. To attend events and liaise with patients.
  • Undertake all work in accordance with company and hospital policies and procedures.

What we're looking for;
  • Experience in a sales role, handling a large number of customer enquiries and meeting sales targets
  • Numeracy with the ability to calculate procedure prices
  • Standard of Education - 5 GCSE, grade A-C or equivalent
  • Excellent phone manner
  • Analytical approach, able to ascertain fact, problem solve and seek answers to queries for the customer.
  • An understanding of the Private Healthcare business would be advantageous but not essential

Benefits

  • Bank colleagues are paid weekly
  • We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave
  • Free Car Parking

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:
  • Driving clinical excellence
  • Doing the right thing
  • Caring is our passion
  • Keeping it simple
  • Delivering on our promises
  • Succeeding and celebrating together

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group that has been putting patients at the heart of everything we do for over 40 years. We have 39 hospitals and 8 clinics across England, Wales and Scotland.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Laura Irving at Apply

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

Ref: 5607

Job Details

Bank Private Patient Sales Advisor

Liverpool, Merseyside, Englandd Spire Healthcare
Pay
£ 1.0 - 1.0 Per year
Job level
Qualified (non-manager)
Hours
Full time
Posted
13 Jul 2021
Type
Permanent
Closes
11 Aug 2021

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This job was posted to Health care administration in Liverpool, Merseyside, England

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