Bank Physiotherapy Administrator

Farnham, Surrey, England
Spire Healthcare £ 1.0 - 1.0 Per year Full time Save This Job
£ 1.0 - 1.0 Per year
Full time
Job level
Qualified (non-manager)
9 Jun 2021
8 Jul 2021

Job Description

  • To assist the Physiotherapy Manager and her staff in maintaining the smooth and efficient running of the Department.
  • To carry out the non - clinical tasks within the Department including all the necessary administration.
  • To be responsible for the coding and billing for the physiotherapy in and out-patients.

  • Welcoming and care of patients in the department.
  • To arrange patient appointments, new and follow up at the Physiotherapists request
  • To create the necessary patient Records for Physiotherapy use.
  • To keep all filing up to date.
  • To enter discharge information in new patient's book & collate statistics as required by the Physiotherapy Manager.
  • To follow through the loan of equipment procedure and where necessary liaise with patients regarding return of equipment.
  • To do typing and computer work as required by the staff and the department.
  • Ensure that the reception area is cleared at the end of each day and confidential material is correctly secured.

To be responsible for the coding and billing for the Physiotherapy in - patients and out - patients.

a). Update patient's accounts in respect of Insurance companies' advice notes, and all other actions relating to them.

b). Listing cheques and other monies when necessary.

Liaison with Insurance Companies:

a). Promotes good working relationship with Insurance Companies.

b). Advises accounts officer of any adjustments to be made on accounts.

c). Answers all Insurance Company telephone requests promptly and efficiently.

d). Obtaining completed out - patient claim forms.

e). Processing EDI.

Liaison with Patients:

a). Answers all patients telephone requests in respect of account queries.

b). Obtains relevant Insurance details to ascertain eligibility of claim.

c). Follows through with Insurance Companies.

Complies with obligations in respect of Health and Safety at work Legislation, fire drills, fire procedures etc.
  • Attends mandatory training lectures once a year.
  • Provide back up cover for existing Admin staff.
  • Any other duties at the discretion of the manager


Customer service - Essential

Administration - Essential

SAP - Desirable

Hospital Expereince - Desirable

Working Hours: Bank - Ad hoc, to cover sickness, annual leave and busier periods

Contract Type: Bank


We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:
  • Driving clinical excellence
  • Doing the right thing
  • Caring is our passion
  • Keeping it simple
  • Delivering on our promises
  • Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing Date: Tuesday 15th June 2021. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.

Ref: 5814

Job Details

Bank Physiotherapy Administrator

Farnham, Surrey, Englandd Spire Healthcare
£ 1.0 - 1.0 Per year
Job level
Qualified (non-manager)
Full time
9 Jun 2021
8 Jul 2021

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Spire Healthcare - 234 jobs
This job was posted to Physiotherapy in Farnham, Surrey, England

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