Assistant Administrator

Tunbridge Wells, Kent, England
Great Ormond Street Hospital NHS Foundation Trust £ 18.005 - 19.337 Per year Full time Save This Job
£ 18.005 - 19.337 Per year
Full time
Job level
Qualified (non-manager)
9 Jun 2021
8 Jul 2021

Job Description

Job overview

A post has become available within the Community Mental Health Team for an Admin Assistant. The position is based at Highlands House, 10/12 Calverley Park Gardens, Tunbridge Wells, Kent TN1 2JN. The post holder will be educated to NVQ level 2/RSA 2 or equivalent/ GCSE in Maths and English or equivalent. The successful candidate will provide Switchboard cover and administrative support to the team.

It is desirable that the candidate has experience of working in Adult Mental Health setting and must have the following.
  • Have a polite telephone Manner and are happy to help.
  • Attention to detail and able to prioritise work and meet deadlines.
  • Good keyboard skills for accuracy and speed.
  • Ability to use Word to produce high quality documents.

Main duties of the job

Responds to requests and provides information to external and internal
queries from staff, patients and other departments including signposting to
appropriate service or individual.

Receptionist and/or switchboard operator, fielding calls and responding to
presenting service users -scheduled or unscheduled visits.

May participate in collation of feedback in relation to service user
experience of our services.

Uses electronic communication systems e.g. email in accordance with
Trust policy.

May initiate communications with service users e.g. re appointment.

Changes and/or to internal colleagues.

Provide polite, courteous and prompt reception cover.

Working for our organisation

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Detailed job description and main responsibilities
Inputting of information for report writing and updating of records and
databases e.g. scanning and uploading of documentation.

Formatting of spreadsheets using basic Excel skills.

Use of general office equipment e.g. photocopier, fax, shredder, laminator,
scanners, printers etc.

Distribution of information usually electronically e.g. email .

Supports the Administrator in the organisation of activities including
arranging meetings, room bookings etc.

Responsible for the health and safety of self and visitors.

Person specificationQualificationsEssential criteria
  • Educated to NVQ Level 2/RSA 2 or equivalent. GCSE in Maths and English or equivalent

Desirable criteria
  • Minimum basic Excel ability to set up Excel spreadsheets

SkillsEssential criteria
  • Ability to communicate effectively

Desirable criteria
  • Confident to speak up

KMPT Staff Benefits:
NHS pension scheme
Your employer pays 14.3% towards your pension and life assurance benefits.

Please see Apply. Apply/Pensions.aspx for more details.
Annual leave for Agenda for Change
On appointment to NHS27 days for full time or pro rata if part time
After 5 years NHS service29 days full time or pro rata if part time
After 10 years NHS service33 days full time or pro rata if part time

Plus bank holidays that's up to 41 days - more than 8 weeks paid time off!

Medical staff have national Terms and Conditions.
Buying and selling of annual leave is also available as part of our flexible approach to staff benefits.
Recommend a friend campaign
If you already work for us you could refer a friend from outside of the Trust to any of the roles below and you can receive £1000 if they are successfully recruited; Nursing staff - RMN RGN RNLD - Band 5 and 6, Medical Doctors, Clinical Psychologist and Allied Health Professionals,
Flexible working
Covers job share, term time working, flexible shifts etc. Just ask and we will try to help.
Statutory and occupational maternity, paternity or adoption leave
Dependant on length of NH

Ref: 319313358

Job Details

Assistant Administrator

Tunbridge Wells, Kent, Englandd Great Ormond Street Hospital NHS Foundation Trust
£ 18.005 - 19.337 Per year
Job level
Qualified (non-manager)
Full time
9 Jun 2021
8 Jul 2021

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Great Ormond Street Hospital NHS Foundation Trust - 54 jobs
This job was posted to Health care administration in Tunbridge Wells, Kent, England

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