Customer Services Administrator

Horley, Surrey, England
RH10 6RE
Spire Healthcare £ 1.0 - 1.0 Per year Full time Save This Job
Pay
£ 1.0 - 1.0 Per year
Hours
Full time
Type
Permanent
Job level
Qualified (non-manager)
Posted
3 Jun 2021
Closes
2 Jul 2021

Job Description

Customer Service Administrator | Admissions | Salary dependant on experience | Hove | Full and Part Time opportunities available

Due to a period of growth, Spire Gatwick Park Hospital have some exciting opportunities for experienced Customer service administrators to join our friendly team, we have both part and full time opportunities available

Spire Gatwick Park Hospital is just a few miles away from Gatwick Airport. Central London and Victoria station are a 30 minute train ride away. The Hospital consists of two outpatient areas and a Bupa Health Assessment centre. There are two ward areas with 29 single rooms, a two bedded emergency recovery unit with a sixteen bedded day care unit, and five single rooms. There are three operating theatres, two with laminar flow.

Duties and responsibilities

As part of the Administration team you are responsible for receiving new patient details and making appointments for Pre-Assessment. You will be required to advise candidates of any information they need before coming in for their procedures and appointments such as information regarding self-isolating and starvation periods. For insurance patients you would be required to check the insurance for authorisation or taking payments for self-pay patients. You will deal with queries from consultants, secretaries, theatre teams and you will be required to deliver excellent customer service whilst dealing with any queries from patients.

Who we're looking for
  • You will have an excellent telephone manger
  • Excellent customer service skills
  • You must be computer literate
  • Previous experience of working in a role with patients is desirable but not essential

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • 'Spire for you' reward platform - discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

Ref: 5532

Job Details

Customer Services Administrator

Horley, Surrey, Englandd Spire Healthcare
Pay
£ 1.0 - 1.0 Per year
Job level
Qualified (non-manager)
Hours
Full time
Posted
3 Jun 2021
Type
Permanent
Closes
2 Jul 2021

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This job was posted to Health care administration in Horley, Surrey, England

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