Head Housekeeper

Haywards Heath, West Sussex, England
RH16 4RX
Care UK £ 11.5 Per hour Full time Save This Job
Pay
£ 11.5 Per hour
Hours
Full time
Type
Permanent
Job level
Qualified (non-manager)
Posted
30 Jun 2021
Closes
30 Sep 2021

Job Description

Martlet Manor will have its own café, hair and beauty salon, cinema and lovely gardens. There will be beautiful lounges to relax in, dining rooms with kitchenettes where the residents can make their own drinks and snacks, and every bedroom will be individually decorated, fully furnished and have its own ensuite wet room.

Care UK are passionate about recruiting caring, committed individuals and we want to have the best team possible to deliver top-quality care to our residents. If this sounds like a good fit for you then we want to hear from you!

Job Summary

Creating spotless, hospitable and comfortable care homes where residents love to live is vital to what we do at Care UK.

Care UK is one of the UK’s leading providers of health and social care services. As our Head Housekeeper you’ll be central to making our home a palace for residents, their guests and visitors alike.

You’ll lead and supervise the hostess, housekeeping and laundry teams to ensure the home meets the highest standards of hospitality and cleanliness at all times. Daily tasks might include updating the team rota to ensure we’re fully staffed, liaising with residents about the best times to clean their rooms. Above all, you’ll ensure residents and their guests don’t want for anything and that everything runs smoothly 24 hours a day, seven days a week.

Are you an experienced head housekeeper - you could be from any sector – and keen to take on a role with more meaning? Are you a great supervisor with a positive ‘can do’ attitude and superb people skills? Do you have a warm personality and great sense of humour that makes you popular with everyone? If so, we’ll treat you to flexible hours and a competitive rate of pay that will add sparkle to your career.

Responsible To Home Manager

Key Responsibilities

Prepare and maintain a 4 week Rota, ensuring the Housekeeping and Hostess teams are adequately staffed at all times.

To instruct the Housekeeping team in their role and required duties / allocation.

To instruct the Hostess team in their required duties.

To provide hospitality services to residents and their guests. Serving meals, snacks and beverages at their request in the location of their choice.

Daily to ensure all displayed menus and meal information throughout the home is correct and up to date.

To consult with residents on a regular basis to ensure that their needs and choices are being met. Obtain feedback from residents and staff regarding cleaning and laundry quality to ensure that we are meeting the needs of the home and our residents at all times.

To ensure that all cleaning and laundry consumables are ordered from current nominated suppliers in line with Company purchasing policy.

To ensure stock takes are carried out at the end of each month.

To work within agreed budget guidelines on staff costs and consumables and to co-operate in any action necessary so as to keep to budget.

To implement and maintain cleaning schedules for the entire home and ensure that they are adhered too.

To ensure cleaning of all areas of the home are to the highest standard, including grounds.

Establish and maintain a rapport with individual residents and agree a convenient time to carry out cleaning of their personal rooms.

To organise deep cleaning duties when required.

To ensure the laundry of residents clothing is to the highest standard, including ironing.

Ensure the Laundry team collect and return laundry to the correct area of the home on a regular basis, and put away personal clothing of residents in a neat and tidy manner.

Ensure that all residents’ wardrobes and clothing drawers are kept clean, neat and tidy.

Ensure deliveries are checked against order forms and ensure that invoices are accurate, and to action any discrepancies immediately.

Ensure catering, cleaning and laundry supplies are stored safely and used effectively to minimise wastage.

Maintain a high standard of hygiene within the home and adhere to COSSH guidelines.

Maintain health and safety in the home by adhering to the company’s policies and procedures at all times, including instructions in the Facilities Manual.

To co-operate with requests from the Home Manager and residents wherever possible.

To attend resident/relative meetings whenever possible.

Skills & Experience

Experience of supervising a team of staff.

To understand and ability to adhere to infection control, health and safety/COSHH guidelines

Proven communication skills both written and verbal.

Proven ability to organise priorities.

To recruit, motivate and lead a team of staff

Ability to appreciate the needs of others

Ability to work as part of a team

Ability to work unsupervised, using initiative and maintain professional standards, even when under pressure

Flexible to meet the needs of the home

Smart appearance, good personal hygiene standards.

Sense of humour and a lively, sociable personality

Shares ideas with others [to make improvements]

Keen

Ref: Head Housekeeper

Job Details

Head Housekeeper

Haywards Heath, West Sussex, Englandd Care UK
Pay
£ 11.5 Per hour
Job level
Qualified (non-manager)
Hours
Full time
Posted
30 Jun 2021
Type
Permanent
Closes
30 Sep 2021

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This job was posted to - Other health care in Haywards Heath, West Sussex, England

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