Support Secretary - ENT

Gillingham, Kent, England
ME8 6EF
Medway NHS Foundation Trust £ 19.737 - 21.142 Per year Full time Save This Job
Pay
£ 19.737 - 21.142 Per year
Hours
Full time
Type
Permanent
Job level
Qualified (non-manager)
Posted
4 May 2021
Closes
3 Jun 2021

Job Description

Detailed job description and main responsibilities To accurately complete the audio-typing of the clinic within agreed turnaround times.
To audio-type all clinics under the agreed template for the directorate to ensure uniformity of letters.
To ensure the enclosures indicated by the clinician on the audio tape are sent out with the appropriate letter(s).
To be responsible for sending out and distributing clinic letters.
To ensure any amendments/ corrections returned from the clinical teams are processed in a timely fashion to ensure that delays do not occur in the patient pathway.
To ensure patient records are accurately maintained on PAS (OASIS), and any other relevant system(s) or databases, ensuring that patient demographics details are correct.
To check the clinic has been cashed up and the treatments status code and outcome code have been correctly inputted by the reception staff and escalate where appropriate as directed by the Team Leader.
To ensure there is effective and robust communication, liaising with Pathway Co-Ordinators, Team Leaders, Service Manager, and any other colleagues, including escalation of any issues as necessary.

Person specification Qualifications Essential criteria
  • Educated to GCSE level including English or equivalent qualification/experience
  • Qualification in audio-typing or proven experience of audio-typing within a healthcare setting


Experience Essential criteria
  • Proven experience of using Medical Terminology
  • Previous office experience


Knowledge Essential criteria
  • Computer literate including ability to use Microsoft packages such as Excel
  • Maintenance of patient confidentiality at all times


Skills Essential criteria
  • Excellent communication skills - written and verbal
  • Good interpersonal skills


Values Based Question Essential criteria
  • Give an example of a time where you have demonstrated a 'can do' attitude (including the situation you were in) and the outcomeHow would you ensure you represent MFT in a positive way?


Please note that we do not accept applications via CV or recruitment agencies.
This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity.
Applications are welcomed from applicants who wish to apply for a position on the basis of a smarter or flexible working arrangement. Where candidates are successful at interview, such requests will be taken under consideration and accommodated where the needs of the service allow.
We welcome applications irrespective of people's age, disability, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
All staff no matter where they work or which age group of patients they work with must be aware of their responsibility to act when they feel a child, young person or vulnerable adult has been or is at risk of abuse.
We are a fully non-smoking Trust. Smoking is completely prohibited in all Trust buildings, grounds and car parks for patients, visitors, staff and contractors.
This Local Employment Partnership Employer shares information about new starters with Jobcentre Plus, for statistical purposes only.
After applying via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.
You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via NHS Jobs. If you have a query relating to your application, please contact the Resourcing Team on Apply.
If you have not heard from us within 21 days of the closing date, please assume that you have not been shortlisted on this occasion.
We wish to stress that no discourtesy is intended in following such a procedure, and you should not let this deter you from future applications.

Ref: 2105SSENT

Job Details

Support Secretary - ENT

Gillingham, Kent, Englandd Medway NHS Foundation Trust
Pay
£ 19.737 - 21.142 Per year
Job level
Qualified (non-manager)
Hours
Full time
Posted
4 May 2021
Type
Permanent
Closes
3 Jun 2021

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This job was posted to Health care administration in Gillingham, Kent, England

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