Detailed job description and main responsibilitiesPlease see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close on:28 February 2021 - midnight
Interviews are due to be held on: 05 March 2021
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
For further details of our fantastic benefits please refer to the attachment below - CUH Benefits.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.

Person specificationQualificationsEssential criteria

• Educated to GSCE, A level or NVQ level 3 Customer Service/ Business Admin /ITQ or equivalent Or show continuous working development

Desirable criteria

• Secretary qualification or equivalent Team leader/management qualification Typing qualification or equivalent experience

ExperienceEssential criteria

• Experience of working in a busy clerical/office environment or reception service Secretarial and /or administrative experience including minute taking Prioritising, planning and organising own tasks and working within guidelines Experience of dealing with difficult situations and confrontations Data entry experience and documentation Experience of IT packages - Microsoft office Experience of producing documents to a high standard

Desirable criteria

• Previous experience of working in NHS Previous experience of working with medical records Recruitment and Selection of staff Experience of supervising staff

KnowledgeEssential criteria

• Understanding of confidentiality and data protection Sound knowledge of office procedures Understanding of customer service Good working knowledge of Microsoft Office packages

Desirable criteria

• Knowledge of the Trust including awareness of priorities Knowledge of Trust information systems Knowledge of Medical Terminology Awareness of NHS targets and Trust priorities

SkillsEssential criteria

• Ability to work as part of a team Excellent communication skills including telephone, email, face to face Ability to develop templates for letters Ability to organise and manage own time keeping to schedule and deadlines Ability to allocate and monitor work of others Ability to use own initiative and work autonomously Ability to demonstrate leadership skills Willing to take on/learn new skills Ability to show attention to detail and accuracy Ability to adapt to change Ability to work under pressure Ability to store and safeguard confidential documents

Desirable criteria

• Ability to touch type Ability to work with budgets Ability to requisition general stock

Additional RequirementsEssential criteria

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Documents to download

• Applicant Information Pack (PDF, 924.8KB)
• Completing your application - Information for Applicants (PDF, 118.0KB)
• Performance Standards (PDF, 186.1KB)
• Staff Benefits (PDF, 121.4KB)

Apply online nowFurther details / informal visits contactNameSharon KnottJob titleSecretary Lead/Clinic Co-ordinatorEmail Applyphone number ApplyAdditional informationSharon - Secretarial Team Leader on Applyor via email to Apply
or
Heather - Service Manager - Applyor via email to Apply