I want to keep my account, but I don’t want people to see my CV
Click ‘PRIVACY SETTINGS’, then select ‘I don't wish to be contacted about jobs by companies looking to hire'
I want to keep my account, but I don’t want to receive jobs by email
Click ‘JOBS BY EMAIL’ then choose ‘REMOVE THIS JOB ALERT EMAIL’ next to any of your alerts.
I want to permanently remove my account from this site
This will permanently remove all of your details including your CV from our site. You will have re-register next time.
Georgie Huntley describes her own experiences in how differing workplace cultures have affected her job as a Healthcare Assistant.
12th December 2017
Written by Georgie Huntley
Working as a Healthcare Assistant, I have a long-standing interest in how interpersonal relationships and dynamics between nurses, care staff and managers affect the quality of care provided to the patients we look after.
This is a widely researched and documented topic with the Nursing Times stating that making sense of workplace culture is beneficial in the improvement of care standards.
To illustrate this topic, I'll draw on personal experience to describe two very contrasting shifts when working in a large nursing care unit that houses both dementia, and end of life beds.
I arrive on shift tired due to working late the previous night.
My journey was stressful as the train was late.
The nurse in charge looks down at me as I walk into handover, and I feel flustered and anxious.
There is tension in the room as two of the nurses in handover have ongoing differences of dealing with one patient.
Everyone is tired and morale is low due to high level staff shortages.
Throughout the shift, various family members get angry, and I walk away feeling demoralised and exhausted.
I'm working a shift that I volunteered to pick up as extra hours to help out. I did this as my manager kindly sweetened the deal with a free meal and the possibility to leave early to catch my train.
I arrive to a smiling nurse, and I make a round of hot drinks for us to have in handover where we discuss strategies to alleviate one resident’s anxieties.
I receive some lovely praise from a family member in how I support her mother, and at the end of the shift I leave feeling satisfied and motivated.
Management need to look after their staff to encourage happier work environments.
However, could problematic dynamics be a consequence of ignoring difficult issues and relationships, and stoic attitudes mean teams prevail through no matter what?
Perhaps care homes and hospitals could take inspiration from other support services such as St. Mungo’s who create psychologically informed environments.
This gives staff the opportunity to reflect together, led by an impartial facilitator as a space to discuss and explore matters and issues.
This ideally means challenging issues are transformed rather than overlooked.
Cambridge, Cambridgeshire, England
Healthcare at Home
Bromley, London, Greater London, England
Maidstone, Kent, England
Appoint Group Recruitment
Worcester, Worcestershire, England
Glasgow, Glasgow City, Scotland
Nothing But Recruitment Ltd
Peacehaven, East Sussex, England
Exeter, Devon, England
Epsom, Surrey, England
Sugarman Health and Wellbeing
Barrow-In-Furness, Cumbria, England
Wadhurst, East Sussex, England
Blackpool, Lancashire, England
Compass Associates Ltd
Clacton-on-Sea, Essex, England
Priory Healthcare & Partnerships In Care
Clonskeagh, Dublin 6, Dublin, Ireland
Ealing, London, Greater London, England
Cheadle, Greater Manchester, England
Hove, East Sussex, England
London, Greater London, England
Newham, London, Greater London, England
Cygnet Health Care
Tunbridge Wells, Kent, England