Customer Advisor Job, St Ives, Cambridgeshire

Customer Advisor – St Ives Cambridgeshire

Salary - £19,126.00-£21,519.00plus excellent benefits

A fantastic opportunity has a risen to work for a nationwide charity delivering care to the elderly within their own homes.

Based in the charities busy homecare office your main duties will include:

• Liaising with new clients and ensuring they are offered a range of appropriate services
• Taking initial referrals from the council and NHS
• Arranging meetings for the Senior care workers to visit to create the care plans and risk assessments
• Dealing with cancellations and customer enquires
• Logging all information on the system
• Data entry on to the rostering system
• Ensure that all new care plans coming in are all typed and filed
• Ensure client files comply with CQC standards

My client offered excellent rates of pay along side excellent benefits including staff pension scheme, company smart phone and much more!

NVQ level 3 is desirable but not essential. An excellent telephone manor , communication skills and IT skills are essential.

A background within Health and Social care is preferable.

If you would like to apply for this role please call Lindsay on (click Apply now button) or forward your up to date CV to (click Apply now button)